Sierra View Medical Center
Bilingual Interactive Wayfinding for a Better Patient Experience
Challenge
Healthcare facilities can be difficult to navigate, especially for patients and visitors who may already be under stress.
Sierra View Medical Center needed a self-service wayfinding solution that could help people quickly locate departments, services, and destinations throughout the facility while supporting both English- and Spanish-speaking visitors.
Solution
ConnectedSign developed an interactive digital wayfinding experience that gives visitors clear, easy-to-follow directions throughout the medical center.
The solution includes:
- Interactive campus and facility maps
- English and Spanish navigation
- Simple destination selection
- Easy-to-follow directions
- Printable directions for visitors who prefer to take instructions with them
By placing navigation tools directly in the hands of patients and visitors, Sierra View created a more convenient and accessible way to move through the facility.
Results
Sierra View Medical Center now provides patients and visitors with an intuitive self-service resource for finding their way.
The interactive wayfinding system helps make important location information easier to access while supporting a more consistent experience for both English- and Spanish-speaking visitors.
Make Your Healthcare Facility Easier to Navigate
ConnectedSign helps healthcare organizations create interactive wayfinding, digital directories, visitor information, patient communications, and other connected digital experiences.
From planning and interface design to integrations, hardware, implementation, and ongoing support, our team can help build a solution around your facility and your visitors.
