Digital Signage for Call & Contact Centers
Give agents and managers immediate visibility into the information that drives performance.
ConnectedSign brings live KPIs, queue activity, employee communications, recognition, and coaching together across wallboards, digital signage, desktops, email, and mobile.
Real-Time. Connected. Actionable.
Keep Your Contact Center Connected
Real-Time KPIs
Keep service levels, handle time, CSAT, goals, and team performance visible throughout the day.
Queue Visibility
Surface calls waiting, wait times, abandonment rates, agent availability, and other operational metrics.
Agent Recognition
Celebrate top performers, team wins, customer compliments, milestones, and progress toward goals.
Training & Coaching
Reinforce best practices, process changes, compliance reminders, and coaching in the flow of work.
Employee Communications
Deliver leadership messages, HR updates, announcements, alerts, and operational changes.
Hybrid & Remote Teams
Reach agents beyond physical screens through targeted desktop, email, and mobile communications.
Your Contact Center Has the Data. Put It to Work.
Connect the systems and data sources you already use to automatically transform operational data into clear, visual communications.
Bring together data from Power BI, Tableau, Salesforce, Microsoft 365, SQL, and other business applications to keep agents and managers focused on what's happening now.
One platform. Multiple data sources. Better visibility.
More Than Screens on the Wall
Inform
Get critical information in front of employees without relying solely on email.
Motivate
Make goals, achievements, recognition, and team performance visible.
Optimize
Use real-time metrics, coaching, and targeted communications to help teams stay focused and improve outcomes.
Reach Every Agent
Manage communications across digital signage, wallboards, agent desktops, email, and mobile from one platform.
Target content by location, team, role, audience, day, or time, giving employees the information that's most relevant to them.
Build a More Connected Call Center
Give agents greater visibility. Give managers a better way to communicate. Turn the data you already have into information teams can act on.
Call & Contact Center Digital Signage FAQs
Call center digital signage connects operational data and employee communications to highly visible displays and other employee endpoints. It can be used to share live KPIs, queue activity, performance goals, recognition, alerts, training, and company communications.