Meritus Medical Center
Meritus Medical Center Connects Hospital Communications With Digital Signage
One Platform for Patient, Visitor, and Staff Communications
Challenge
Meritus Medical Center is a 341-bed acute care hospital in Hagerstown, Maryland.
The hospital wanted to expand the way it communicated with patients, visitors, and employees using digital signage throughout the facility.
Its requirements included:
- Digital menu boards for the hospital café
- Educational schedules and event information
- Hospital news and video content
- Staff-created communications
- Integration with existing SQL databases
- Distribution through the hospital's existing CCTV infrastructure
The organization also needed a system that was easy for staff to use while providing the flexibility required for a complex healthcare environment.
Solution
ConnectedSign provided Meritus Medical Center with a centralized digital signage platform capable of supporting multiple departments, content types, and data sources.
Hospital teams could create, schedule, and manage content for screens throughout the facility while continuing to use existing infrastructure where appropriate.
ConnectedSign also integrated the digital signage system with hospital data and event-management systems, allowing information such as class schedules and upcoming events to remain current without requiring constant manual updates.
This gave Meritus a flexible foundation that could begin with specific communication needs and expand as additional opportunities were identified.
Results
Meritus Medical Center created a more connected communication network across the hospital.
Digital signage now helps the organization deliver:
- Current educational class schedules
- Hospital events and news
- Café menu information
- Staff and departmental communications
- Video content for patients and visitors
Integration with the hospital's event-management system helps keep educational schedules current and automatically removes expired events from displays.
By connecting digital signage with existing systems and communication workflows, Meritus created a more efficient way to keep patients, visitors, and employees informed.
Digital Signage Built for Healthcare Environments
Healthcare organizations manage communication across patients, visitors, clinicians, employees, departments, and facilities.
ConnectedSign brings those communications together through one platform while supporting integrations, existing infrastructure, centralized management, and the flexibility to expand over time.
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