Municipal Government Modernizes Transit Communications
Connecting Riders With Real-Time Information
Challenge
Public transportation depends on timely communication.
The organization needed to replace an aging signage system that was frustrating for both riders and employees. Screens were difficult to view, content updates were cumbersome, and the system lacked the flexibility needed to communicate changing information quickly.
The new solution needed to support:
- Real-time transit and operational information
- Emergency and safety messaging
- Live television and weather
- Data-driven content
- Fast updates across multiple screens and locations
- Centralized content management
The goal was to create a more useful communication network without making day-to-day management more complicated.
Solution
ConnectedSign worked with the organization to develop a centralized digital signage network designed around the needs of a public transit environment.
Administrators gained the ability to update information across the network without managing each display individually. Live data and external information sources could be incorporated into screen content, helping keep communications current throughout the day.
The system supported a mix of operational and public-facing content, including:
- Transit and service information
- Emergency alerts
- Live data
- Weather
- Live television
- Advertising and promotional content
- Information for riders and employees
Content could be updated and distributed across the network as information changed, giving the organization greater control over what appeared on each screen.
Results
The new digital signage network transformed static, difficult-to-manage displays into a more flexible communication resource.
Riders gained access to timely information throughout transit facilities, while employees could manage and update communications more efficiently.
By bringing real-time data, emergency messaging, operational information, and other content together within one system, the organization created a more informative experience for riders while improving its ability to keep both the public and employees informed.
Better Communication for Public Environments
Government and transportation organizations need communication systems that can respond quickly as information changes.
ConnectedSign helps organizations centrally manage digital signage, integrate real-time information, deliver emergency communications, and reach audiences across public facilities and distributed locations.
