Maplehurst Correctional Complex
Improving Visitor Communications With Digital Signage
Challenge
Visitors needed to understand facility requirements before reaching the check-in process, but static signage was not consistently getting their attention.
Maplehurst needed a communication solution that could:
- Capture visitor attention
- Clearly communicate rules and expectations
- Reduce repetitive questions
- Help keep visitor traffic moving
- Present information in a professional, easy-to-understand format
Solution
ConnectedSign helped Maplehurst implement digital displays and interactive kiosks throughout the visitor lobby.
Important policies and visitor information could now be presented through clear, visually engaging digital content that was easier to notice and understand than traditional printed signage.
The displays also provided useful content for visitors while they waited, creating a more informative and organized lobby experience.
Results
The digital signage system helped Maplehurst improve both visitor communication and lobby operations.
The facility experienced:
- Faster-moving visitor lines
- Fewer questions about rules and procedures
- Fewer visits denied because requirements were misunderstood
- Reduced visitor frustration
- A more organized and professional communication experience
Better Information Before Visitors Reach the Desk
By putting important information where visitors could see it before checking in, Maplehurst turned digital signage into more than a display system.
It became a practical tool for improving visitor flow, reducing confusion, and helping staff communicate important facility requirements more efficiently.
Digital Signage for Government & Secure Facilities
ConnectedSign helps government agencies and secure facilities communicate critical information across visitor areas, public spaces, offices, and operational environments.
Solutions can include digital signage, interactive kiosks, directories, emergency messaging, system integrations, and centralized content management.
